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Solutions

Software and data solutions for the public sector.

From deep data analysis to custom SaaS applications, we equip ministries, municipalities, and health authorities with the tools they need to serve residents better — built in the open, deployed in your cloud, and maintained by the people who scoped them.

maiar.istaristrategy.comIllustrative
Command centreTriage
Search tenders…
34open tenders
6closing this week
$1.2Mlive pipeline
RFP-2841 · Asset Management System — BC Housingcloses 3d
ITT-1176 · Transit Data Platform — TransLinkcloses 5d
RFQ-0912 · Permit Portal Refresh — City of Kelownacloses 12d
mithril.rms/commandIllustrative
Command centreTriage
Ask Istari
All zonesDowntownWaterfrontSkahaRedlandsUplands
8open calls for service
2past response target
19mmedian dispatch → scene
11resolved today
ReferenceComplaintBylawPriorityResponse SLAOfficer
CFS-04417Excessive noise — amplified music300 blk Main St · DowntownNoiseHigh−06mR. Mercer
CFS-04416Encampment — shoreline setupOkanagan Lake Park · WaterfrontParksHigh−22mOutreach
CFS-04415Vehicle blocking fire lane250 Winnipeg St · DowntownParkingMedOn sceneT. Okafor
CFS-04414Untidy premises — accumulated waste1100 blk Government St · RedlandsPropertyLow3d 04hUnassigned
CFS-04413Aggressive dog off-leashSkaha Lake Park · SkahaAnimalMed48mJ. Lindqvist
CFS-04412Abandoned vehicle — 72h+200 blk Ellis St · DowntownParkingLow5d 00hUnassigned

One engine, many tools — Maiar CRM and Mithril RMS both run on the Mithril platform, from live queues to roadmaps. Drawn in code, modelled on the live products.

mithril.rms/commandIllustrative
Command centreTriage
All zonesDowntownWaterfrontSkahaRedlandsUplands
8open calls for service
2past response target
19mmedian dispatch → scene
11resolved today
ReferenceComplaintBylawPriorityResponse SLAOfficer
CFS-04417Excessive noise — amplified music300 blk Main St · DowntownNoiseHigh−06mR. Mercer
CFS-04416Encampment — shoreline setupOkanagan Lake Park · WaterfrontParksHigh−22mOutreach
CFS-04415Vehicle blocking fire lane250 Winnipeg St · DowntownParkingMedOn sceneT. Okafor
CFS-04414Untidy premises — accumulated waste1100 blk Government St · RedlandsPropertyLow3d 04hUnassigned
CFS-04413Aggressive dog off-leashSkaha Lake Park · SkahaAnimalMed48mJ. Lindqvist
CFS-04412Abandoned vehicle — 72h+200 blk Ellis St · DowntownParkingLow5d 00hUnassigned

Where to start

Choose your entry point.

Most firms do one or the other. We treat them as a single craft — the analysis tells us what the software must do, and the software makes the analysis usable.

Where are you today?

Wherever you enter, both disciplines are on the job — only the mix changes.

Entry 01

The Foundation Blueprint

The analytics side

  • Data governance and compliance frameworks
  • Advanced data modelling toward a single source of truth
  • Performance metrics defined from day one

The software side

  • Secure intake portals so staff stop emailing spreadsheets
  • API integrations that keep every source in sync

The outcomeA single source of truth, compliant with public-sector standards.

What residents noticeFaster answers and shorter queues as staff stop reconciling spreadsheets.

Why hire a data firm to build your software?

Because bad software is usually the result of misunderstood data. Most development shops build the screens first and worry about the data underneath later. We work in the opposite order — modelling how your information actually flows before a single interface is drawn — so the software we build is structurally sound, insightful by default, and designed to scale as your data grows.

Mithril — our platform engine

One engine. Every tool your team needs.

Mithril is our proprietary SaaS platform engine for the public sector. Connect your data once and it powers everything downstream — operational dashboards, resident portals, and two capabilities you won’t find in an off-the-shelf BI stack.

Agentic natural language

Ask Istari

A conversational layer built into every Mithril tool. Ask a question in plain English and Ask Istari plans the query, runs it against your connected data, explains its reasoning, and drops the chart straight into your workspace.

  • Plain-language questions over live data
  • Agentic — plans multi-step queries and shows its work
  • Every answer traceable to source
mithril.app/askIllustrative
Which zones are trending over SLA this week?
Ask Istari

Zones 3 and 7 are trending 12% over SLA — driven by after-hours noise calls. Escalations started Tuesday.

Query shown3 sourcesAdd to dashboard
Ask Istari…⌘K
portal.cityofexample.caIllustrative
Bylaw Services · How can we help?
Report a concernNoise, parking, property standards — with photos and location.
Pay a ticketLook up a notice and settle it online in minutes.
Your report #2481 — In reviewUpdated 2h ago
mithril.app/builderIllustrative
Permit Intake ReviewData: connectedPublish
ChartTableMetricFilterForm
Median days to decision38
Intake by week
+ Drop a block
mithril.app/commandIllustrative
12active calls
6:42avg response
8/14units clear
Calls for service · by priority
CFS-2481 · Noise — construction after hours00:12
CFS-2478 · Unsecured site · Zone 300:31
CFS-2474 · Parking — blocked hydrant01:04

Bring us the messy spreadsheet. We’ll bring the roadmap.

Whether you’re organizing your data or shipping a full product, the people you scope with are the people who build, ship and maintain the work.

Get in contact →